Essential information for Palace Road Estate leaseholders.
Lambeth Council: General information
You can find information about service charges, major works programmes and other issues relevant to leaseholders on the Lambeth website including:
- Accessing the Homeowners Handbook setting out your responsibilities as a leaseholder
- Making a complaint
- Council leasehold insurance details
- Sublet your home
- And more…
Lambeth Council: Homeowner account
Register for a Homeowner account online to manage your service charge.
Lambeth Council: Repairs and maintenance
You can request repairs through Lambeth Homeownership via the following:
- visit https://www.lambeth.gov.uk/housing/housing-repairs/leaseholders-repairs
- email us at homeownership@lambeth.gov.uk
- call 020 7926 7132
- write to us at Homeownership Services PO Box 734, Winchester, SO23 5DG
Area Offices
Issues with the management of the estate should be reported to your Area Office. The Area Offices are open for in-person queries from 9am-5pm, Monday-Friday.
The South Area Office
The South Area Office covers Brixton, Tulse Hill,Streatham and Norwood.
139 Albert Carr Gardens, London SW16 3HB
Hmsoutharea@lambeth.gov.uk
Other support and information
Leasehold Advisory Service
Government funded, independent advice for residential leaseholders. The Leasehold Advisory Service is an independent body which only advises leaseholders and park home owners. All advisers are legally qualified:
Housing Ombudsman Service
All local authorities and registered social housing providers are required to be members of the Housing Ombudsman Scheme. We investigate complaints and resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities). Investigating these complaints is a free, independent, and impartial service.
If you are unable to resolve a complaint with Lambeth Council directly via its complaint procedure, the Housing Ombudsman Service may be able to provide you with further assistance.
https://www.housing-ombudsman.org.uk/residents
Lambeth Leaseholders
The Lambeth Homeowners’ Association (LHA) is run by leaseholders for leaseholders and other homeowners who pay service charges to Lambeth Council. The main functions of the LHA are to provide a forum for homeowners to exchange information, assist each other with problems and raise issues of general concern with Lambeth Council.